Terms of Use

1. Agreement

These Terms of Use (“Terms”) are a binding agreement between Qawi (“we”, “us”) and you, the person or business using the Qawi mobile app, the web app at https://app.theqawi.com or https://theqawi.com (the “Services”).

By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Services.

2. Accounts

• Give accurate information and keep it up to date.
• Keep your login details private. You are responsible for what happens under your account.
• Gym owners are responsible for the coaches they appoint and the members they add, and must have the right to add those people's details to Qawi.

3. Gyms, memberships and payments

Membership plans, prices and payments are agreed between each member and their gym. Members pay the gym directly; Qawi is not a party to that payment and does not collect, hold or refund it.

Gyms are reviewed before they are listed. We may decline or remove a gym listing that is inaccurate or breaks these Terms.

Gyms are responsible for the services they provide to their members.

4. Qawi Pro subscriptions

Owners can start using Qawi for free. Qawi Pro is an optional paid subscription for owners, with monthly, quarterly and yearly plans, bought through Google Play or the App Store. The price is shown in the app before you buy.

Qawi Pro renews automatically and is charged to your store account until you cancel. You can cancel at any time in your store's subscription settings, at least 24 hours before the current period ends.

Payments and refunds are handled by the store under its own policies.

Chat and notifications are free on every plan.

5. License and intellectual property

We give you a personal, revocable, non-exclusive and non-transferable license to use the Services as these Terms allow.

The Qawi name, logo, software, designs and content, including the exercise library, belong to Qawi or its licensors.

You must not:

• copy, reverse engineer or decompile the Services, except where the law allows it;
• resell or share access to the Services without our permission;
• interfere with the Services, their security or other users' data;
• post unlawful, abusive or misleading content, including fake reviews.

6. Your content and data

You keep ownership of the content and data you add, such as member lists, attendance records, plans, messages and photos. You give us the permission we need to store and show it in order to run the Services.

Gyms that store their members' personal or health information are responsible for getting any consent their local law requires.

7. Health information

Workouts, meal plans, BMI and progress features are general guidance. They do not replace advice from a doctor or a qualified coach. Check with a doctor before starting a new training or diet plan.

8. Availability and changes

We work to keep the Services available, but they may be interrupted for maintenance, updates or reasons outside our control. We may change, add or remove features.

9. Disclaimer and limitation of liability

The Services are provided “as is” and “as available”, without warranties of any kind, to the extent the law allows.

To the extent the law allows, Qawi is not liable for indirect, incidental or consequential damages, such as lost profits or lost data. Our total liability for any claim is limited to the amount you paid Qawi for the Services in the 12 months before the claim.

10. Suspension and termination

You can stop using the Services and delete your account at any time.

We may suspend or close an account that seriously breaks these Terms, tries to break the Services' security, or is used for fraud. After an account is closed, our Privacy Policy explains what happens to its data.

11. Governing law

These Terms are governed by the laws of the place where Qawi is registered. We will first try to settle any dispute with you in good faith.

12. Changes to these Terms

We may update these Terms. When we do, we change the “Last updated” date at the top. If you keep using the Services after a change, you accept the new Terms.

13. Contact

Questions about these Terms: support@theqawi.com.